Refund policy

Return & Refund Policy

At YippeeTots™, customer satisfaction is our priority. If you’re not 100% satisfied with your purchase, we offer a straightforward return and refund policy to ensure a seamless shopping experience.

Returns

Eligibility for Returns:

• Items can be returned within 30 days of delivery.

To qualify for a return:

• The product must be unused, undamaged, and in its original packaging.

• Proof of purchase (order confirmation or receipt) is required.

Non-Returnable Items:

• Gift cards.

• Customized or personalized products.

• Items marked as “Final Sale” or “Non-Returnable” on the product page.

How to Initiate a Return:

1. Contact our support team at support@yippeetots.com with your order number and reason for the return.

2. Our team will review your request and provide return authorization with the return shipping address.

3. Ship the product back to the provided address. Ensure the product is securely packed to prevent damage during transit.

Refunds

Refund Process:

• Once we receive and inspect the returned item, we’ll notify you of the refund approval status.

• If approved, a refund will be processed to your original payment method.

• Refunds typically take 5–10 business days to reflect in your account, depending on your payment provider.

Partial Refunds:

• Partial refunds may be issued if:

• The returned item is not in its original condition.

• The product is damaged or missing parts for reasons not due to our error.

Shipping Costs:

• Original shipping costs are non-refundable.

• Return shipping costs are the responsibility of the customer unless the return is due to a defect or incorrect item.

Exchanges:

We only replace items if they are defective, damaged, or incorrect. If you need an exchange, please email us at support@yippeetots.com within 30 days of delivery.

Late or Missing Refunds:

If you haven’t received your refund:

1. Check your bank account or contact your payment provider.

2. If the refund still hasn’t been processed, contact us at support@yippeetots.com, and we’ll assist you.

Customer Support:

For any questions or assistance with your returns or refunds, please don’t hesitate to contact us:

• Email: support@yippeetots.com

We appreciate your trust in YippeeTots and are committed to making your shopping experience smooth and worry-free.